Mushroom Moon Phase Spell Bag

We hope that you love what you ordered from us, but in the event that you don't, please use the below information to initiate a return. 

How to Initiate a Return

• Contact us at hello@ritualpursuits.com and provide us with your order number and the reason for return in order to initiate your return.

Our Return and Exchange Policy

• Returns/exchanges are accepted within 14 days of receiving your order.
• Returned merchandise must be undamaged and in its original shipped condition.
• After we have received your return, please allow 7-10 business days for processing. Refunds will be issued in the form of which payment was received.
• Shipping and handling charges are non-refundable.
• If you receive an item that is damaged, please contact customer service immediately.
• Gift cards are final sale.

 International Returns

• Return labels are not provided for international returns, but please contact us at hello@ritualpursuits.com to request a return authorization.
• Shipping and handling charges are non-refundable.
• Taxes and Duties are not reimbursed by RitualPursuits. Please contact your local customs department for reimbursement.

NOTE: We strongly recommend that you save your return tracking number until you have been notified that we have completed your refund.

Order Changes or Cancellations

To keep our shipping process as efficient as possible for everyone, we are unable to edit or cancel orders once they begin to process.

Domestic Shipping

All orders ship out within 1-3 business days of ordering, unless noted otherwise on your order confirmation. If your order is placed over the weekend or on a holiday it will not be processed until the following business day. Once your order has been shipped you will be notified via email with a tracking link.

International Shipping

All orders ship out within 1-2 business days of ordering, if your order is placed over the weekend or on a holiday it will not be processed until the following business day. Once your order has been shipped you will be notified via email with a tracking link.
For your protection, all orders are subject to review. On occasion this may cause a slight delay in processing your order. Your patience is greatly appreciated! 

International return shipping fees are paid by the customer. 

Taxes and Duties are not reimbursed by Ritual Pursuits. Please contact your local customs department for reimbursement.

Taxes and Customs

Import duties and taxes are included at the time of checkout for your convenience. Duties on goods vary widely depending on the product and the country it was manufactured in, but normally total 18-20% of the item price.
If you refuse a shipment from ritualpursuits.com, you are responsible for the original shipping charges as well as the import fees that may be incurred upon delivery back to us. These charges are not refunded to you.

All prices are listed and charged to your credit/debit cart in USD. The bank that has issued your card determines the exact exchange rate that you will be charged. To get an estimate of the current rate, you can use Google's exchange rate calculator.